Use only what the research workflow needs.

1. Scope and our approach

Playtest Live is a pre-launch managed multiplayer research project. We minimise collection, keep Discord as a connection rather than the system of record, and do not sell personal information. This policy describes our current practices; paid-study, award, payment and build-access arrangements require separate reviewed documentation before launch.

2. Information we may collect

Website information can include account details (such as name, email address, display name and role), study or participant application responses, availability, optional platform handles, selected profile information, and browser/rig telemetry you choose to submit. If you connect Steam, Discord, Google or Microsoft, we store the provider name, stable account identifier, display label and any verified email needed for sign-in. We do not retain provider access or refresh tokens. We do not ask for government ID or legal payment details in ordinary qualification.

Discord information can include your Discord user, server and channel identifiers; username and avatar as supplied by Discord; command, message and interaction content; and technical logs needed to operate, secure and diagnose the app. Do not provide confidential builds, access keys, payment details, government identifiers or sensitive personal information to the bot or a public channel.

3. Why we use it

We use information to operate the website and bot, answer requests, route people to the right authenticated workflow, maintain security, prevent misuse, keep records required to operate a study, and improve the service. A Discord role, join, handle or message does not itself qualify a participant, reserve a study, grant build access or permit streaming.

4. AI-assisted Discord replies

Some Discord conversations may be processed by the Playtest Live conversational service to generate a reply. Depending on the enabled route, the text needed for that reply may be processed by Anthropic, OpenAI or GitHub, or by a local model operated on our infrastructure. Use deterministic slash commands where available and do not put sensitive or confidential material into AI chat.

5. Disclosure and overseas processing

We disclose information only when needed to run the service: to Steam, Discord, Google or Microsoft when you choose their identity flow; to Discord for community functionality; to hosting, security and model service providers; when you direct us to do so; or where required by law. Those providers may process information outside Australia, including in the United States and other countries in which they operate. We do not sell personal information or disclose it for another party's independent marketing.

6. Storage, retention and security

We use reasonable access controls, encryption in transit where supported, and restricted operational access. We retain information only for as long as reasonably needed for the stated purpose, to resolve a request, maintain an accurate study record, meet legal obligations or protect the service. Discord may retain information under its own policy. We are still completing the formal retention and breach-response controls required before paid launch.

7. Your choices, access and complaints

You may keep using email and password instead of an external provider, choose not to use Discord, and decline optional profile connections. You may ask for access to, correction of, or deletion of personal information we hold about you, subject to lawful exceptions and identity verification. To make a request or privacy complaint, contact an administrator in the official Playtest Live Discord server and state that it is for the Playtest Live operator. We will review it and respond through a safe contact channel.

8. Updates

We will post changes here with a new effective date. Material changes to how we use personal information will be notified through a reasonable available channel before taking effect where required.